Archived Announcements

All Archived Announcements

  • October 6, 2017 – Upcoming AIR system downtime for October 2017

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 20 at 11:00 pm AST. All systems will be back online by Sunday, October 22 at 10:00 pm AST. The next monthly maintenance for December will be the weekend of December 1 – 3.

    Added October 6, 2017
  • July 26, 2017 – TIDE and TDS Downtime

    TIDE has a scheduled downtime from Thursday, July 27 to Sunday, July 30. After the downtime, some features of SY16-17 will be available again, such as the Users feature, from July 31 until August 11. The Test Delivery System, including all practice and training tests, will be unavailable on Saturday, July 29 for scheduled maintenance. It will be available again after 8:00pm.

    Added July 26, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (5:00 pm – 7:00 pm EST)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 5:00 pm – 7:00 pm EST.  All systems will be available after this time period has ended. We apologize for any inconvenience.

    Added July 7, 2017
  • June 12, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.

    TIDE

    Saturday, July 8-Sunday, July 9 – TIDE downtime

    Thursday, July 27-Sunday July 30 – TIDE downtime.  Old TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY 17-18

    TDS, ORS, AIR Ways, THSS, AVA

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY 16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Tuesday, September 5 – TDS, ORS, AIR Ways, THSS, AVA go live for SY 17-18

    Added June 12, 2017
  • June 6, 2017 – Upcoming AIR system downtime for June 2017

    Monthly Maintenance – The June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, June 23 at 11:00 pm AST. All systems will be back online by Sunday, June 25 at 10:00 pm AST.

    Added June 6, 2017
  • May 4, 2017 – Upcoming AIR system downtime for May 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, May 19 at 11:00 pm AST. All systems will be back online by Sunday, May 21 at 10:00 pm AST. The next monthly maintenance for June will be the weekend of June 23 – 25.

    Added May 4, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 7, 2017 – Upcoming AIR system downtime for April 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 11:00 pm AST. All systems will be back online by Sunday, April 23 at 10:00 pm AST. The next monthly maintenance for May will be the weekend of May 19 – 21.

    Added April 7, 2017
  • March 3, 2017 – Upcoming AIR system downtime for March 2017

    Monthly Maintenance – The March monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 11:00 pm AST. All systems will be back online by Sunday, March 26 at 10:00 pm AST. The next monthly maintenance for April will be the weekend of April 21 – 23.

    There will also be a scheduled downtime for ORS on Friday, March 24 in preparation for the Summative score release on Monday, March 27.

    Added March 3, 2017
  • February 3, 2017 – Upcoming AIR system downtime for February 2017

    Monthly Maintenance – The February monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, February 24 at 11:00 pm AST. All systems will be back online by Sunday, February 26 at 10:00 pm AST. The next monthly maintenance for March will be the weekend of March 24 – 26.

    Added February 3, 2017
  • January 6, 2017 – Upcoming AIR system downtime for January 2017

    Monthly Maintenance – The January monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, January 20 at 11:00 pm AST. All systems will be back online by Sunday, January 22 at 10:00 pm AST. The next monthly maintenance for February will be the weekend of February 24 – 26.

    Test Delivery System – The Test Delivery System (TDS) has a scheduled downtime all day on Friday, January 13 to prepare for the deployment of the Smarter Balanced Summative assessments for the first high school window that begins Tuesday, January 17.

    Added January 6, 2017
  • Monday, October 17, 2016 – Upcoming AIR system downtime for October 2016

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 21 at 11:00 pm AST. All systems will be back online by Sunday, October 23 at 10:00 pm AST. The next monthly maintenance for November will be the weekend of November 18 – 20.

    Added October 17, 2016
  • Friday, September 16, 2016 – Upcoming AIR system downtime for September 2016

    Monthly Maintenance – The September monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, September 23 at 11:00 pm AST. All systems will be back online by Sunday, September 25 at 10:00 pm AST. The next monthly maintenance for October will be the weekend of October 21 – 23.

    Added September 16, 2016
  • September 2, 2016 – Upcoming Downtime and Go Live for TDS, AVA, ORS, THSS and AIR Ways

     The Test Delivery System (TDS) has a scheduled downtime at this time to prepare for the launch of the 2016-2017 Smarter Balanced Interims on Tuesday, 9/6. The Practice and Training Tests, as well as the Assessment Viewing Application (AVA), will go live on Monday, 9/12. The Online Reporting System (ORS) has a scheduled downtime on Wednesday, 9/7 and will go live on Thursday, 9/8 with Interim participation information. The Teacher Hand Scoring System (THSS) will have a downtime on Tuesday, 9/6 and will go live on Wednesday, 9/7. AIR Ways will launch on Tuesday, 9/13

    Added September 2, 2016
  • August 17, 2016 – End of Support for Secure Browser v.8

    The new secure browser for Windows, Mac, and Linux, version 9 is available on the portal. Please be sure to update your devices by August 29, 2016 (visit http://vide.portal.airast.org/browsers/ to download the latest versions). After this date, AIR will no longer support secure browser version 8 from the 2015-16 school year. If there are any questions or concerns, please contact the Help Desk at 1-844-560-7369 or vihelpdesk@air.org.

    Added August 18, 2016
  • Friday, August 12, 2016 – Upcoming AIR system downtime for August 2016

    Monthly Maintenance – The August monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, August 19 at 11:00 pm AST. All systems will be back online by Sunday, August 21 at 10:00 pm AST.  The next monthly maintenance for September will be the weekend of September 23 – 25.

    Additional Downtimes – The Test Engine Distribution Engine (TIDE) will be down until August 17 and will re-open on August 18 with a redesigned user interface. The Test Delivery System (TDS) will be down on September 2 and will be available on September 6 for the Interim Assessment and Practice and Training Test go lives. The Online Reporting System (ORS) will be down on September 7 and will be available on September 8 with Interim participation information.

    Added August 12, 2016
  • Friday, July 15, 2016 – Upcoming AIR system downtime for July 2016

    Monthly Maintenance – The July monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, July 22 at 11:00 pm AST. All systems will be back online by Sunday, July 24 at 10:00 pm AST.  The next monthly maintenance for August will be the weekend of August 19 – 21.

    TIDE – The Test Engine Distribution Engine (TIDE) has a scheduled downtime from Thursday, July 21 at 6:00 PM AST until Monday, July 25 at 11:59 PM AST to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    Added July 15, 2016
  • Tuesday, June 21, 2016 – Upcoming AIR system downtime for June 2016

    Friday, June 24 -Sunday, June 26 – The June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, June 24 at 11:00 pm AST. All systems will be back online by Sunday, June 26 at 10:00 pm AST.  The next monthly maintenance for July will be the weekend of July 22 – 24.

    Added June 21, 2016
  • June 3, 2016 – TIDE rollover for SY 2016-2017

    The Test Engine Distribution Engine (TIDE) has a scheduled downtime beginning on Thursday, July 21 at 6:00 PM AST – Monday, July 25 at 11:59 PM AST to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 8:00 pm AST – Wednesday, August 17 at 11:59 pm AST.  On Thursday, August 18 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    Added June 3, 2016
  • Tuesday, May 17, 2016 – Upcoming AIR system downtime for May and June

    Friday, May 20-Sunday, May 22 – The May monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AVA and THSS) begins on Friday, May 20 at 11 pm AST. All systems will be back online by Sunday, May 22 at 10:00 pm AST.  The next monthly maintenance for June will be the weekend of June 24-26.

    Added May 17, 2016
  • Monday, April 18, 2016 – Upcoming AIR system downtime for April 2016

    Friday, April 22-Sunday, April 24 – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, April 22 at 11:00 pm AST. All systems will be back online by Sunday, April 24 at 10:00 pm AST.  The next monthly maintenance for May will be the weekend of May 20-22.

    Added April 18, 2016
  • March 24, 2016 – Upcoming Online Reporting System (ORS) Downtime on Friday, March 25

    The Online Reporting System (ORS) will have a scheduled downtime beginning Friday, March 25 and lasting until Monday, March 28. This system will be unavailable all day, however TIDE, TDS and the Test Administrator Certification Course will remain available during this downtime. Please note that when ORS is available again users will not be able to access Score Reports, including for Interims, and will only be able to access the information under Plan and Manage Testing.

    Added March 24, 2016
  • March 14, 2016 – Upcoming March downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, March 18 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Sunday, March 20 at 11:00 PM AST. The next system maintenance downtime will be the weekend of April 22-24.

    Added March 14, 2016
  • February 29, 2016 – Test Delivery System (TDS) scheduled downtime on March 4, 2016

    The Test Delivery System (TDS) will have a scheduled downtime on Friday, March 4 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-10 on Monday, March 7.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Monday, April 11.

     

    The Smarter Balanced Interim Block Assessments (IAB) will be unavailable all day during this time.  However, the Smarter Balanced Practice and Training tests will continue to be available on Friday, March 4, 2016 during this downtime.

    Added February 29, 2016
  • February 16, 2016 – Upcoming February downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, February 19 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of March 18-20, beginning on Friday, March 18 at 12:00 AM AST.

    Added February 16, 2016
  • December 18, 2015 – Online Reporting System (ORS) scheduled downtime on January 8, 2016

    There is a scheduled downtime for ORS on Friday, January 8, 2016 to prepare for the release of new item level score reporting for the Smarter Balanced interim assessments.  This new reporting will be available on Monday January 11, 2016.  All of the other AIR systems including TIDE, the Test Delivery System, THSS, and AVA for the interim assessments will remain available.

    Added December 18, 2015
  • December 11, 2015 – AIR Help Desk will be closed on Christmas Eve and Christmas Day

    The AIR Help Desk will be closed on December 24-25, 2015 for the Christmas holiday.  Regular hours will resume on Monday, December 28, 2015.

    Added December 11, 2015
  • December 11, 2015 – Upcoming December downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, December 18 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of January 22-23, beginning on Friday, January 22 at 12:00 AM AST.

    Added December 11, 2015
  • November 16, 2015 – November system downtime for AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 12:00 AM AST.

    Added November 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 11:00 PM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 10:00 PM AST. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 11:00 PM AST.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the VIDE Help Desk if you have any questions or experience any issues.

     

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 11:00 PM AST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 10:00 PM AST.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 11:00 PM AST.

     

    Added September 18, 2015
  • August 7, 2015 – 2015-2016 Smarter Balanced Interim Assessments opening on September 8, 2015.

    The Interim Comprehensive Assessment (ICA) and Interim Assessment Block (IAB) assessments will open on September 8, 2015. The Teacher Hand Scoring System (THSS) will open one day later on September 9, 2015.

    Added August 13, 2015
  • August 7, 2015 – Upcoming Online System Downtime to Prepare for the 2015-2016 School Year

    The following systems will be unavailable due to deployment activities scheduled for the 2015-2016 school year:

    • TIDE: The Test Information Distribution Engine will be unavailable from August 7-25 and will reopen on August 26.
    • ORS: The Online Reporting System will be unavailable from August 13-September 10 and will reopen on September 11 for the Smarter Balanced Interim Assessments score reporting.
    Added August 13, 2015
  • August 7, 2015 – 2015-2016 Secure Browser Available for Download Soon

    Beginning on August 17, districts will be able to download the new 2015-2016 Secure Browser from the portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7369 or vihelpdesk@air.org.

    Added August 13, 2015
  • June 12, 2015 – Smarter Balanced Summative testing window extended through Friday, June 19

    The Smarter Balanced Summative test window has been extended through Friday, June 19.  Please make sure all of your students have completed testing by next Friday, June 19.

    Added June 12, 2015
  • May 4, 2015 – Upcoming Online Reporting System (ORS) Downtime, Friday May 8, 2015

    ORS has a scheduled downtime on Friday, May 8 to prepare for the release of the Smarter Balanced Summative scores into the system on Monday, May 11.  This system will be unavailable all day.  TIDE, TDS, and the Test Administrator Certification Course will remain available during this downtime.

    On the morning of Monday, May 11 ORS will be available again.

    Added May 4, 2015
  • April 21, 2015 – Grade 11 Smarter Balanced Summative Assessments Available

    The Smarter Balanced ELA and Mathematics testing window opens today, April 21.  The testing window will be open until June 12.

    Please contact the Virgin Islands Help Desk if you have any trouble accessing either the CAT or the Performance Task tests.

    Added April 21, 2015
  • April 1, 2015 – Upcoming ORS Downtime (April 10-12, 2015)

    The Online Reporting System (ORS) has a scheduled downtime from April 10-12 and will be unavailable during this time.  ORS will be available again on the morning of April 13.

     

    The Smarter Balanced Summative assessments in the Test Delivery System, TIDE, and the TA Certification Course will remain available during this time.

    Added April 3, 2015
  • March 17, 2015 – Smarter Balanced Summative assessments testing window to open for grades 3-10

    The testing window for grades 3-10 will open on Tuesday, March 17 for students in grades 3-10, for ELA and Mathematics CAT and Performance Tasks.

    The testing window for grade 11 will open on Tuesday, April 21.

     

    Added March 12, 2015
  • March 10, 2015 – Smarter Balanced Summative Classroom Activities Available in TIDE

    The Smarter Balanced Classroom Activities to use with the Smarter Balanced Performance Tasks are available in TIDE.  Please log in with your credentials and select the PT Classroom Activities tab to access the classroom activities for your school.

    Added March 12, 2015
  • March 6-9, 2015 – AIR System Downtime

    The Test Delivery System (TDS) and Online Reporting System (ORS) have a scheduled downtime from March 6-9 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-10 on Tuesday, March 17.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Tuesday, April 21.

     

    The Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice and Training tests will be unavailable during this time.

     

    On March 10, 2015 all resources will be available again.

    Added March 5, 2015
  • March 4, 2015 – Student uploads being processed in TIDE nightly

    Student files are being processed and added to TIDE on a nightly basis.  If you need to make an update, please make sure this update is made in the PowerSchool database so that these students can be added or updated in TIDE.

    Added March 4, 2015
  • February 11, 2015 – Students being uploaded into TIDE

    The uploading of students into TIDE is expected to be completed by Wednesday, February 11.  Once this has been completed, an updated announcement will appear on the portal.  Please check back later for additional updates.

    Added February 9, 2015
  •  

    February 5, 2015 – Opening of online systems for the Smarter Balanced assessments on the VIDE portal

     

    The Test Information Distribution Engine (TIDE) will open on February 6, 2015.  At this time district users will be able to add school coordinators and test administrators who will be involved in the administration of the Smarter Balanced assessments.  The Interim Comprehensive Assessments (ICA) and Interim Assessment Blocks (IAB) will open on Tuesday, February 10, 2015 along with the Teacher Handscoring System (THSS) and the Online Reporting System (ORS) for the interim assessments.  Please contact the Virgin Islands Help Desk toll-free at 1.844.560.7369 or via email at vihelpdesk@air.org if you need any assistance with the navigation of these systems.

    Added February 5, 2015
  • The Smarter Balanced Practice and Training Tests are now available in guest mode on the portal.  Please select the blue ‘Practice and Training Tests’ icon on the right side of the home page of the portal to access these tests.

    Added December 30, 2014
  • TIDE, the student registration and user management system for the U.S. Virgin Islands Smarter Balanced assessments will open in early January 2015.

    Added December 22, 2014
  • The U.S. Virgin Islands Help Desk is available to assist you with questions regarding how to download the Secure Browsers as well as other technical questions about the online systems.  Please visit the ‘Contact Us’ page for contact information.  The Help Desk is available Monday-Friday 7:00 am-6:00 pm AST (excluding holidays).

    Added December 3, 2014
  • The Secure Browsers are now available to download onto your student’s computer systems.  Please click on the ‘Secure Browsers’ link on the right side of the portal to access the different supported browsers.  Please contact the U.S. Virgin Islands Help Desk if you need any assistance.

    Added December 3, 2014
  • The Smarter Balanced Interim Assessment test window for the 2014-2015 school year is January 27, 2015-February 27, 2015

    Added November 14, 2014
  • The Smarter Balanced Summative Assessment test window for the 2014-2015 school year is March 10, 2015-June 5, 2015

    Added November 14, 2014

Students & Families

  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (5:00 pm – 7:00 pm EST)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 5:00 pm – 7:00 pm EST.  All systems will be available after this time period has ended. We apologize for any inconvenience.

    Added July 7, 2017
  • June 12, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.

    TIDE

    Saturday, July 8-Sunday, July 9 – TIDE downtime

    Thursday, July 27-Sunday July 30 – TIDE downtime.  Old TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY 17-18

    TDS, ORS, AIR Ways, THSS, AVA

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY 16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Tuesday, September 5 – TDS, ORS, AIR Ways, THSS, AVA go live for SY 17-18

    Added June 12, 2017
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 11:00 PM AST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 10:00 PM AST.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 11:00 PM AST.

     

    Added September 18, 2015

Test Administrators

  • October 6, 2017 – Upcoming AIR system downtime for October 2017

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 20 at 11:00 pm AST. All systems will be back online by Sunday, October 22 at 10:00 pm AST. The next monthly maintenance for December will be the weekend of December 1 – 3.

    Added October 6, 2017
  • July 26, 2017 – TIDE and TDS Downtime

    TIDE has a scheduled downtime from Thursday, July 27 to Sunday, July 30. After the downtime, some features of SY16-17 will be available again, such as the Users feature, from July 31 until August 11. The Test Delivery System, including all practice and training tests, will be unavailable on Saturday, July 29 for scheduled maintenance. It will be available again after 8:00pm.

    Added July 26, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (5:00 pm – 7:00 pm EST)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 5:00 pm – 7:00 pm EST.  All systems will be available after this time period has ended. We apologize for any inconvenience.

    Added July 7, 2017
  • June 12, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.

    TIDE

    Saturday, July 8-Sunday, July 9 – TIDE downtime

    Thursday, July 27-Sunday July 30 – TIDE downtime.  Old TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY 17-18

    TDS, ORS, AIR Ways, THSS, AVA

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY 16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Tuesday, September 5 – TDS, ORS, AIR Ways, THSS, AVA go live for SY 17-18

    Added June 12, 2017
  • June 6, 2017 – Upcoming AIR system downtime for June 2017

    Monthly Maintenance – The June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, June 23 at 11:00 pm AST. All systems will be back online by Sunday, June 25 at 10:00 pm AST.

    Added June 6, 2017
  • May 4, 2017 – Upcoming AIR system downtime for May 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, May 19 at 11:00 pm AST. All systems will be back online by Sunday, May 21 at 10:00 pm AST. The next monthly maintenance for June will be the weekend of June 23 – 25.

    Added May 4, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 7, 2017 – Upcoming AIR system downtime for April 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 11:00 pm AST. All systems will be back online by Sunday, April 23 at 10:00 pm AST. The next monthly maintenance for May will be the weekend of May 19 – 21.

    Added April 7, 2017
  • September 2, 2016 – Upcoming Downtime and Go Live for TDS, AVA, ORS, THSS and AIR Ways

     The Test Delivery System (TDS) has a scheduled downtime at this time to prepare for the launch of the 2016-2017 Smarter Balanced Interims on Tuesday, 9/6. The Practice and Training Tests, as well as the Assessment Viewing Application (AVA), will go live on Monday, 9/12. The Online Reporting System (ORS) has a scheduled downtime on Wednesday, 9/7 and will go live on Thursday, 9/8 with Interim participation information. The Teacher Hand Scoring System (THSS) will have a downtime on Tuesday, 9/6 and will go live on Wednesday, 9/7. AIR Ways will launch on Tuesday, 9/13

    Added September 2, 2016
  • December 18, 2015 – Online Reporting System (ORS) scheduled downtime on January 8, 2016

    There is a scheduled downtime for ORS on Friday, January 8, 2016 to prepare for the release of new item level score reporting for the Smarter Balanced interim assessments.  This new reporting will be available on Monday January 11, 2016.  All of the other AIR systems including TIDE, the Test Delivery System, THSS, and AVA for the interim assessments will remain available.

    Added December 18, 2015
  • December 11, 2015 – AIR Help Desk will be closed on Christmas Eve and Christmas Day

    The AIR Help Desk will be closed on December 24-25, 2015 for the Christmas holiday.  Regular hours will resume on Monday, December 28, 2015.

    Added December 11, 2015
  • December 11, 2015 – Upcoming December downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, December 18 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of January 22-23, beginning on Friday, January 22 at 12:00 AM AST.

    Added December 11, 2015
  • November 16, 2015 – November system downtime for AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 12:00 AM AST.

    Added November 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 11:00 PM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 10:00 PM AST. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 11:00 PM AST.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the VIDE Help Desk if you have any questions or experience any issues.

     

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 11:00 PM AST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 10:00 PM AST.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 11:00 PM AST.

     

    Added September 18, 2015
  • August 7, 2015 – 2015-2016 Smarter Balanced Interim Assessments opening on September 8, 2015.

    The Interim Comprehensive Assessment (ICA) and Interim Assessment Block (IAB) assessments will open on September 8, 2015. The Teacher Hand Scoring System (THSS) will open one day later on September 9, 2015.

    Added August 13, 2015
  • August 7, 2015 – Upcoming Online System Downtime to Prepare for the 2015-2016 School Year

    The following systems will be unavailable due to deployment activities scheduled for the 2015-2016 school year:

    • TIDE: The Test Information Distribution Engine will be unavailable from August 7-25 and will reopen on August 26.
    • ORS: The Online Reporting System will be unavailable from August 13-September 10 and will reopen on September 11 for the Smarter Balanced Interim Assessments score reporting.
    Added August 13, 2015
  • August 7, 2015 – 2015-2016 Secure Browser Available for Download Soon

    Beginning on August 17, districts will be able to download the new 2015-2016 Secure Browser from the portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7369 or vihelpdesk@air.org.

    Added August 13, 2015
  • June 12, 2015 – Smarter Balanced Summative testing window extended through Friday, June 19

    The Smarter Balanced Summative test window has been extended through Friday, June 19.  Please make sure all of your students have completed testing by next Friday, June 19.

    Added June 12, 2015
  • May 4, 2015 – Upcoming Online Reporting System (ORS) Downtime, Friday May 8, 2015

    ORS has a scheduled downtime on Friday, May 8 to prepare for the release of the Smarter Balanced Summative scores into the system on Monday, May 11.  This system will be unavailable all day.  TIDE, TDS, and the Test Administrator Certification Course will remain available during this downtime.

    On the morning of Monday, May 11 ORS will be available again.

    Added May 4, 2015
  • April 21, 2015 – Grade 11 Smarter Balanced Summative Assessments Available

    The Smarter Balanced ELA and Mathematics testing window opens today, April 21.  The testing window will be open until June 12.

    Please contact the Virgin Islands Help Desk if you have any trouble accessing either the CAT or the Performance Task tests.

    Added April 21, 2015
  • April 1, 2015 – Upcoming ORS Downtime (April 10-12, 2015)

    The Online Reporting System (ORS) has a scheduled downtime from April 10-12 and will be unavailable during this time.  ORS will be available again on the morning of April 13.

     

    The Smarter Balanced Summative assessments in the Test Delivery System, TIDE, and the TA Certification Course will remain available during this time.

    Added April 3, 2015
  • The U.S. Virgin Islands Help Desk is available to assist you with questions regarding how to download the Secure Browsers as well as other technical questions about the online systems.  Please visit the ‘Contact Us’ page for contact information.  The Help Desk is available Monday-Friday 7:00 am-6:00 pm AST (excluding holidays).

    Added December 3, 2014
  • The Secure Browsers are now available to download onto your student’s computer systems.  Please click on the ‘Secure Browsers’ link on the right side of the portal to access the different supported browsers.  Please contact the U.S. Virgin Islands Help Desk if you need any assistance.

    Added December 3, 2014
  • The Smarter Balanced Interim Assessment test window for the 2014-2015 school year is January 27, 2015-February 27, 2015

    Added November 14, 2014
  • The Smarter Balanced Summative Assessment test window for the 2014-2015 school year is March 10, 2015-June 5, 2015

    Added November 14, 2014

Test Coordinators

  • October 6, 2017 – Upcoming AIR system downtime for October 2017

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 20 at 11:00 pm AST. All systems will be back online by Sunday, October 22 at 10:00 pm AST. The next monthly maintenance for December will be the weekend of December 1 – 3.

    Added October 6, 2017
  • July 26, 2017 – TIDE and TDS Downtime

    TIDE has a scheduled downtime from Thursday, July 27 to Sunday, July 30. After the downtime, some features of SY16-17 will be available again, such as the Users feature, from July 31 until August 11. The Test Delivery System, including all practice and training tests, will be unavailable on Saturday, July 29 for scheduled maintenance. It will be available again after 8:00pm.

    Added July 26, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (5:00 pm – 7:00 pm EST)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 5:00 pm – 7:00 pm EST.  All systems will be available after this time period has ended. We apologize for any inconvenience.

    Added July 7, 2017
  • June 12, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.

    TIDE

    Saturday, July 8-Sunday, July 9 – TIDE downtime

    Thursday, July 27-Sunday July 30 – TIDE downtime.  Old TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY 17-18

    TDS, ORS, AIR Ways, THSS, AVA

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY 16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Tuesday, September 5 – TDS, ORS, AIR Ways, THSS, AVA go live for SY 17-18

    Added June 12, 2017
  • June 6, 2017 – Upcoming AIR system downtime for June 2017

    Monthly Maintenance – The June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, June 23 at 11:00 pm AST. All systems will be back online by Sunday, June 25 at 10:00 pm AST.

    Added June 6, 2017
  • May 4, 2017 – Upcoming AIR system downtime for May 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, May 19 at 11:00 pm AST. All systems will be back online by Sunday, May 21 at 10:00 pm AST. The next monthly maintenance for June will be the weekend of June 23 – 25.

    Added May 4, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 7, 2017 – Upcoming AIR system downtime for April 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 11:00 pm AST. All systems will be back online by Sunday, April 23 at 10:00 pm AST. The next monthly maintenance for May will be the weekend of May 19 – 21.

    Added April 7, 2017
  • September 2, 2016 – Upcoming Downtime and Go Live for TDS, AVA, ORS, THSS and AIR Ways

     The Test Delivery System (TDS) has a scheduled downtime at this time to prepare for the launch of the 2016-2017 Smarter Balanced Interims on Tuesday, 9/6. The Practice and Training Tests, as well as the Assessment Viewing Application (AVA), will go live on Monday, 9/12. The Online Reporting System (ORS) has a scheduled downtime on Wednesday, 9/7 and will go live on Thursday, 9/8 with Interim participation information. The Teacher Hand Scoring System (THSS) will have a downtime on Tuesday, 9/6 and will go live on Wednesday, 9/7. AIR Ways will launch on Tuesday, 9/13

    Added September 2, 2016
  • December 18, 2015 – Online Reporting System (ORS) scheduled downtime on January 8, 2016

    There is a scheduled downtime for ORS on Friday, January 8, 2016 to prepare for the release of new item level score reporting for the Smarter Balanced interim assessments.  This new reporting will be available on Monday January 11, 2016.  All of the other AIR systems including TIDE, the Test Delivery System, THSS, and AVA for the interim assessments will remain available.

    Added December 18, 2015
  • December 11, 2015 – AIR Help Desk will be closed on Christmas Eve and Christmas Day

    The AIR Help Desk will be closed on December 24-25, 2015 for the Christmas holiday.  Regular hours will resume on Monday, December 28, 2015.

    Added December 11, 2015
  • December 11, 2015 – Upcoming December downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, December 18 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of January 22-23, beginning on Friday, January 22 at 12:00 AM AST.

    Added December 11, 2015
  • November 16, 2015 – November system downtime for AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 12:00 AM AST.

    Added November 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 11:00 PM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 10:00 PM AST. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 11:00 PM AST.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the VIDE Help Desk if you have any questions or experience any issues.

     

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 11:00 PM AST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 10:00 PM AST.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 11:00 PM AST.

     

    Added September 18, 2015
  • August 7, 2015 – 2015-2016 Secure Browser Available for Download Soon

    Beginning on August 17, districts will be able to download the new 2015-2016 Secure Browser from the portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7369 or vihelpdesk@air.org.

    Added August 13, 2015
  • June 12, 2015 – Smarter Balanced Summative testing window extended through Friday, June 19

    The Smarter Balanced Summative test window has been extended through Friday, June 19.  Please make sure all of your students have completed testing by next Friday, June 19.

    Added June 12, 2015
  • May 4, 2015 – Upcoming Online Reporting System (ORS) Downtime, Friday May 8, 2015

    ORS has a scheduled downtime on Friday, May 8 to prepare for the release of the Smarter Balanced Summative scores into the system on Monday, May 11.  This system will be unavailable all day.  TIDE, TDS, and the Test Administrator Certification Course will remain available during this downtime.

    On the morning of Monday, May 11 ORS will be available again.

    Added May 4, 2015
  • April 21, 2015 – Grade 11 Smarter Balanced Summative Assessments Available

    The Smarter Balanced ELA and Mathematics testing window opens today, April 21.  The testing window will be open until June 12.

    Please contact the Virgin Islands Help Desk if you have any trouble accessing either the CAT or the Performance Task tests.

    Added April 21, 2015
  • April 1, 2015 – Upcoming ORS Downtime (April 10-12, 2015)

    The Online Reporting System (ORS) has a scheduled downtime from April 10-12 and will be unavailable during this time.  ORS will be available again on the morning of April 13.

     

    The Smarter Balanced Summative assessments in the Test Delivery System, TIDE, and the TA Certification Course will remain available during this time.

    Added April 3, 2015
  • The U.S. Virgin Islands Help Desk is available to assist you with questions regarding how to download the Secure Browsers as well as other technical questions about the online systems.  Please visit the ‘Contact Us’ page for contact information.  The Help Desk is available Monday-Friday 7:00 am-6:00 pm AST (excluding holidays).

    Added December 3, 2014
  • The Secure Browsers are now available to download onto your student’s computer systems.  Please click on the ‘Secure Browsers’ link on the right side of the portal to access the different supported browsers.  Please contact the U.S. Virgin Islands Help Desk if you need any assistance.

    Added December 3, 2014
  • The Smarter Balanced Interim Assessment test window for the 2014-2015 school year is January 27, 2015-February 27, 2015

    Added November 14, 2014
  • The Smarter Balanced Summative Assessment test window for the 2014-2015 school year is March 10, 2015-June 5, 2015

    Added November 14, 2014

Technology Coordinators

  • October 6, 2017 – Upcoming AIR system downtime for October 2017

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 20 at 11:00 pm AST. All systems will be back online by Sunday, October 22 at 10:00 pm AST. The next monthly maintenance for December will be the weekend of December 1 – 3.

    Added October 6, 2017
  • July 26, 2017 – TIDE and TDS Downtime

    TIDE has a scheduled downtime from Thursday, July 27 to Sunday, July 30. After the downtime, some features of SY16-17 will be available again, such as the Users feature, from July 31 until August 11. The Test Delivery System, including all practice and training tests, will be unavailable on Saturday, July 29 for scheduled maintenance. It will be available again after 8:00pm.

    Added July 26, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (5:00 pm – 7:00 pm EST)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 5:00 pm – 7:00 pm EST.  All systems will be available after this time period has ended. We apologize for any inconvenience.

    Added July 7, 2017
  • June 12, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.

    TIDE

    Saturday, July 8-Sunday, July 9 – TIDE downtime

    Thursday, July 27-Sunday July 30 – TIDE downtime.  Old TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY 17-18

    TDS, ORS, AIR Ways, THSS, AVA

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY 16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Tuesday, September 5 – TDS, ORS, AIR Ways, THSS, AVA go live for SY 17-18

    Added June 12, 2017
  • June 6, 2017 – Upcoming AIR system downtime for June 2017

    Monthly Maintenance – The June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, June 23 at 11:00 pm AST. All systems will be back online by Sunday, June 25 at 10:00 pm AST.

    Added June 6, 2017
  • May 4, 2017 – Upcoming AIR system downtime for May 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, May 19 at 11:00 pm AST. All systems will be back online by Sunday, May 21 at 10:00 pm AST. The next monthly maintenance for June will be the weekend of June 23 – 25.

    Added May 4, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 7, 2017 – Upcoming AIR system downtime for April 2017

    Monthly Maintenance – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 11:00 pm AST. All systems will be back online by Sunday, April 23 at 10:00 pm AST. The next monthly maintenance for May will be the weekend of May 19 – 21.

    Added April 7, 2017
  • December 11, 2015 – AIR Help Desk will be closed on Christmas Eve and Christmas Day

    The AIR Help Desk will be closed on December 24-25, 2015 for the Christmas holiday.  Regular hours will resume on Monday, December 28, 2015.

    Added December 11, 2015
  • December 11, 2015 – Upcoming December downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, December 18 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of January 22-23, beginning on Friday, January 22 at 12:00 AM AST.

    Added December 11, 2015
  • November 16, 2015 – November system downtime for AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 12:00 AM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 11:00 PM AST. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 12:00 AM AST.

    Added November 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 11:00 PM AST for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 10:00 PM AST. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 11:00 PM AST.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the VIDE Help Desk if you have any questions or experience any issues.

     

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 11:00 PM AST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 10:00 PM AST.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 11:00 PM AST.

     

    Added September 18, 2015
  • August 7, 2015 – 2015-2016 Smarter Balanced Interim Assessments opening on September 8, 2015.

    The Interim Comprehensive Assessment (ICA) and Interim Assessment Block (IAB) assessments will open on September 8, 2015. The Teacher Hand Scoring System (THSS) will open one day later on September 9, 2015.

    Added August 13, 2015
  • August 7, 2015 – Upcoming Online System Downtime to Prepare for the 2015-2016 School Year

    The following systems will be unavailable due to deployment activities scheduled for the 2015-2016 school year:

    • TIDE: The Test Information Distribution Engine will be unavailable from August 7-25 and will reopen on August 26.
    • ORS: The Online Reporting System will be unavailable from August 13-September 10 and will reopen on September 11 for the Smarter Balanced Interim Assessments score reporting.
    Added August 13, 2015
  • The U.S. Virgin Islands Help Desk is available to assist you with questions regarding how to download the Secure Browsers as well as other technical questions about the online systems.  Please visit the ‘Contact Us’ page for contact information.  The Help Desk is available Monday-Friday 7:00 am-6:00 pm AST (excluding holidays).

    Added December 3, 2014
  • The Secure Browsers are now available to download onto your student’s computer systems.  Please click on the ‘Secure Browsers’ link on the right side of the portal to access the different supported browsers.  Please contact the U.S. Virgin Islands Help Desk if you need any assistance.

    Added December 3, 2014

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